A $50 (Lash Extensions, Makeup & Hair Services) a $100 (Permanent Makeup Services/Microblading/Saline Tattoo Removal) non-refundable booking fee is required to secure your appointment. The booking fee will go towards the service, and the remaining balance will be due on the day of the service.
We understand last-minute emergencies pop-up. However, if you are unable to make your scheduled appointment, please contact us as soon as possible to reschedule. We require minimum of 24 hours. (7 Days for Brow PMU Services)
Rescheduling/Cancellations less than 24 hours from appointment time will be charged 50% of the appointment fee (and/or your booking fee will be forfeit). Clients who no-show without notice or Cancel/Reschedule within 5 hours of appointment start time will be charged 100% of the appointment fee (and/or your booking fee will be forfeit).
As a courtesy, appointment reminders are sent out 72 and 24 hours either by text, email or both. If an appointment is cancelled or rescheduled less than 24 hours of your appointment, you will be charged 50% of your service as a cancellation fee/and or your non-refundable deposit will be forfeit.
A credit card on file and non-refundable $50 (Lash & Hair Services) A $100 (Permanent Makeup Services) booking fee for all new clients will be required at the time of booking and credit card will not be charged unless the aforementioned has occurred. This is to protect your time that is set aside especially for you, as well as to protect my time which books up quickly. In turn, I promise to keep appointments on time, give you my full and undivided attention and of course, the best lash, brow, hair, makeup work Los Angeles has to offer!
Everyones time is valuable, so if you are 15 minutes late you’ll be considered as a no show for your appointment and charged accordingly.
Your booking fee and appointment will be forfeited and you will be charged 100% of service. No Exception. This is to keep our schedule on track and to be fair to everyone.
Please take account of traffic and road closures, so you can arrive on time.
If you are a no show, you will no longer be accepted as a client.