please contact us as soon as possible to reschedule. We require minimum of 24 hours. We do offer a one time only exception.
Rescheduling/Cancellations less than 24 hours from appointment time will be charged 50% of the appointment fee (and/or your booking fee will be forfeit).
Clients who no-show without notice or Cancel/Reschedule within 8 hours of appointment start time will be charged 100% of the appointment fee (and/or your booking fee will be forfeit).
As a courtesy, appointment reminders are sent out 72 and 24 hours either by text, email or both. If an appointment is cancelled or rescheduled less than 24 hours of your appointment, you will be charged 50% of your service as a cancellation fee/and or your non-refundable deposit will be forfeit.
A credit card on file and non-refundable booking fee for all clients will be required at the time of booking and credit card will not be charged unless the aforementioned has occurred. This is to protect your time that is set aside especially for you, as well as to protect our time which books up quickly. In turn, we promise to keep appointments on time, give you our full and undivided attention and of course, the best lash, brow, facials and body shaping Los Angeles has to offer!
