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Good to Know

FAQs & Policies

Answered up front, so there are no surprises. Can't find your question? Text us anytime.

Booking

How do I book an appointment?

All appointments are booked online through our Vagaro page. Choose your service and time, and secure your spot with a booking fee that's applied toward your service on the day of your appointment.

Do you accept walk-ins?

We're by appointment only, so every client gets our full, unhurried attention. Same-day appointments are sometimes available — check the booking page or text us.

How do I reschedule?

You can reschedule through your Vagaro confirmation, or text us at 747-243-2506 and we'll take care of it together. Please give as much notice as you can.

Is the booking fee applied to my service?

Yes — your booking fee is applied toward the total of your service on the day of your appointment.

Cancellations

What is the cancellation policy?

Life happens — we just ask for as much notice as possible. Cancellations with less than 24 hours notice may incur a 50% charge, and cancellations within 5 hours of your appointment or no-shows may incur a 100% charge. Booking fees are nonrefundable.

What should I do if I'm running late?

Text us right away at 747-243-2506. If you arrive more than 15 minutes late, your appointment may need to be rescheduled so the next client isn't kept waiting — we'll always do our best to accommodate you.

Payments

What payment methods are accepted?

Payment is handled through our Vagaro booking platform, which accepts major cards. Your booking fee is paid when you book and applied to your service total.

Are booking fees refundable?

Booking fees are nonrefundable, but they're always applied toward your service when you come in.

Lash Extensions

How long do lash extensions last?

Extensions shed with your natural lash cycle, so retention varies from person to person. Most clients book a fill every 2–4 weeks to keep their set full.

How often do I need fills?

Many clients return every 2–4 weeks. Your ideal schedule depends on your natural lash cycle, lifestyle, and how full you like your set.

Can you fill lashes done by another artist?

Sometimes — it depends on the condition and amount of remaining extensions, with roughly 40% retention generally required. Send us a clear photo before booking and we'll let you know what's possible.

Lash Lifts

What's the difference between a lash lift and extensions?

A lash lift curls your own natural lashes — nothing is added. Extensions add synthetic lashes for extra length and fullness. Lifts are lower maintenance and last around 6–8 weeks.

How long does a lash lift last?

Typically around 6–8 weeks, depending on your natural lash growth cycle and aftercare.

Brow Services

What is brow lamination?

Brow lamination repositions and styles your natural brow hairs into place for a fuller-looking, polished brow. It's temporary — results last several weeks and vary by person.

What's the difference between brow lamination and permanent brows?

Lamination styles your existing hairs and lasts several weeks. Permanent brows are a cosmetic tattoo that adds color and definition beneath the skin, lasting much longer.

Permanent Makeup

Does permanent makeup hurt?

A topical numbing agent is applied, so discomfort is minimal and easily managed for most clients.

How does cosmetic tattooing heal?

Brows and lips look bolder at first, then soften as they heal over the following weeks. Some flaking is normal. Healing, pigment retention, and final results vary by skin type, lifestyle, and aftercare — and a perfecting session refines everything once healed.

What if I've had work done elsewhere?

Book a consultation first. We'll assess the existing pigment or work and give you an honest recommendation before you commit to anything.

Facials

How often should I get a facial?

Many clients enjoy a facial every 4–6 weeks as part of their skincare routine, but it depends on your skin and goals — we'll suggest a rhythm that suits you.

Are facials suitable for sensitive skin?

Yes — our facials are fully customized, so products and every step are chosen for how your skin is feeling that day.

Studio Information

Where are you located?

Beauty Fx Ink is located at 17725 Chatsworth St., Granada Hills, CA 91344, inside shape & beauty house.

Is parking available?

Street parking is available near the studio. We recommend arriving a few minutes early to find a spot and settle in.

How do I prepare for my appointment?

Arrive with clean lashes or brows and no makeup in the treatment area, and avoid caffeine before permanent makeup. Full pre-care instructions are sent after booking.

Still Have Questions?

We're happy to help — text us and we'll point you in the right direction.

Text 747-243-2506